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Dr.Explain VS Alphachat.ai

Compare Dr.Explain VS Alphachat.ai and see what are their differences

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Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Dr.Explain Landing page
    Landing page //
    2023-05-13
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Dr.Explain videos

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Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Alphachat.ai videos

No Alphachat.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Dr.Explain and Alphachat.ai)

Dr.Explain

Alphachat.ai

Document Management
100 100%
Document Management
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Tool
0 0%
Tool
100% 100
Document Management System
100 100%
Document Management System
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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What are some alternatives?

When comparing Dr.Explain and Alphachat.ai, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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