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GetSatisfaction VS Zoho Discussions

Compare GetSatisfaction VS Zoho Discussions and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Zoho Discussions logo Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Zoho Discussions Landing page
    Landing page //
    2023-09-29

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Zoho Discussions videos

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Category Popularity

0-100% (relative to GetSatisfaction and Zoho Discussions)

GetSatisfaction

Zoho Discussions

Help Desk
86 86%
Help Desk
14% 14
Customer Feedback
86 86%
Customer Feedback
14% 14
Customer Support
97 97%
Customer Support
3% 3
Feedback
75 75%
Feedback
25% 25

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Zoho Discussions

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Zoho Discussions Reviews

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What are some alternatives?

When comparing GetSatisfaction and Zoho Discussions, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

All Our Ideas - All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.

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