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GetSatisfaction VS Raaft

Compare GetSatisfaction VS Raaft and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Raaft logo Raaft

Reduce SaaS churn
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Raaft Landing page
    Landing page //
    2023-03-09

Raaft helps SaaS companies reduce churn and collect better feedback from customers.

When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving, and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

GetSatisfaction features and specs

No features have been listed yet.

Raaft features and specs

  • Cancel Flows: Yes
  • Offboarding: Yes
  • Product Feedback: Yes

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

Raaft videos

+ Add

Raaft Demo

Category Popularity

0-100% (relative to GetSatisfaction and Raaft)

GetSatisfaction

Raaft

Help Desk
100 100%
Help Desk
0% 0
Customer Retention
0 0%
Customer Retention
100% 100
Customer Feedback
77 77%
Customer Feedback
23% 23
Customer Success
0 0%
Customer Success
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Raaft

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Raaft Reviews

We have no reviews of Raaft yet.
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What are some alternatives?

When comparing GetSatisfaction and Raaft, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ChurnKey - The only platform that fixes every type of churn for you.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ProsperStack - Subscriber retention done right.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Echurn - Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS

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