GetHuman VS Blitzz

GetHuman Reviews

Blitzz Reviews

1. Muhammad Hamza Irshad

   | Chief System Analyst at Associated Press of Pakistan | about 2 years ago
   Great and easy to use for video support

   What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

   🏁 Competitors: Zoom

   👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite

   👎 Cons:    Hard to find with the level of customer support these guys are providing
2. Travis P

   | Customer Success at Toyota Customer Support | about 2 years ago
   "Beautiful and easy to use for video support App"

   What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

   🏁 Competitors: TechSee, SightCall

   👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.

   👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

GetHuman mentions (48)

• Klarna says its AI assistant does the work of 700 people

  I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 3 months ago

• "CEO replaced 90% of support staff with an AI chatbot"

  Check out https://gethuman.com/ if you haven't seen it already. Source: 10 months ago

• Ridiculous Hold Times

  Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 12 months ago

• What was normal 20-30 years ago, but is considered a luxury now?

  I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: 12 months ago

• Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.

  Look at the website https://gethuman.com/ Before calling. Source: 12 months ago

Blitzz mentions (0)