Genio
iHelpDesk
Avantio
SympoQ
HappyFox
BoldDesk
Zenkit
Freshdesk
JitBit Helpdesk
Zendesk
Freshdesk
HelpScout
osTicket
UseResponse
HappyFox
Intercom
Genio enhances productivity, employee experience, and collaboration for teams who are always on the go, who don't typically require sitting in place and who often work in shifts. (e.g., retail sales associates, baristas, bartenders, servers, cooks, chefs, hotel housekeepers, receptionists, valets, drivers, and a whole lot of other workers).
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Genio JitBit HelpdeskDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Avantio - Cutting-edge technology to empower and optimize your vacation rental business. All-in-one vacation rental software, built by a company with over 20 years of industry-specific expertise. Boost bookings and increase revenue - with no extra commission.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
