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GenieACS VS NICE inContact

Compare GenieACS VS NICE inContact and see what are their differences

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GenieACS logo GenieACS

A fast and lightweight TR-069 Auto Configuration Server (ACS)

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • GenieACS Landing page
    Landing page //
    2021-07-30
  • NICE inContact Landing page
    Landing page //
    2023-10-04

GenieACS videos

+ Add

Web portal for basic router config using TR069 and GenieACS

More videos:

  • Review - Can not install GenieACS v1.1.3 on Ubuntu 16 04 5

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to GenieACS and NICE inContact)

GenieACS

NICE inContact

Network Automation
100 100%
Network Automation
0% 0
Communication
0 0%
Communication
100% 100
Product Deployment
100 100%
Product Deployment
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GenieACS and NICE inContact

GenieACS Reviews

We have no reviews of GenieACS yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing GenieACS and NICE inContact, you can also consider the following products

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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