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NICE inContact VS Oxidized

Compare NICE inContact VS Oxidized and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Oxidized logo Oxidized

configuration backup software (IOS, JunOS) - silly attempt at rancid
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Oxidized Landing page
    Landing page //
    2023-10-22

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Oxidized videos

+ Add

Oxidized jewellery haul 2019/amazon oxidised jewellery review/online silver jewelry

More videos:

  • Review - OG Oxidized 14 Review

Category Popularity

0-100% (relative to NICE inContact and Oxidized)

NICE inContact

Oxidized

Communication
100 100%
Communication
0% 0
Network Automation
0 0%
Network Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Configuration Auditing
0 0%
Configuration Auditing
100% 100

User comments

Share your experience with using NICE inContact and Oxidized. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Oxidized

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Oxidized Reviews

We have no reviews of Oxidized yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Oxidized seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Oxidized mentions (18)

  • Suggestion: Can we have a day where we discuss new technologies we are currently using?
    Or run a decent setup to keep backups, like this one: https://github.com/ytti/oxidized. Source: about 1 year ago
  • Version control for configs yes or no?
    You didn't mention about brand of the switches, but majority of vendors is covered with Oxidized: https://github.com/ytti/oxidized Just configure it with git backend, and you have version control and device backups. Also, if you wish, there are bundled sone extra scripts that could report git changes via email. Source: about 1 year ago
  • Configuration Management + Upgrade Tools
    RANCID was great before Oxidized ;) Https://github.com/ytti/oxidized From description of Oxi: Oxidized is a network device configuration backup tool. It's a RANCID replacement! Source: over 1 year ago
  • Cisco 9000 Series Switches and Kron Job debacle
    If you're just looking to backup/inventory configs, give Oxidized a try https://github.com/ytti/oxidized. Source: over 1 year ago
  • Is there a guide or best practice document for creating config backup schedules and storing them off device?
    What about the tried and trusted oxidized? Source: over 1 year ago
View more

What are some alternatives?

When comparing NICE inContact and Oxidized, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

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