Software Alternatives & Reviews

GenieACS VS HelpDocs

Compare GenieACS VS HelpDocs and see what are their differences

GenieACS logo GenieACS

A fast and lightweight TR-069 Auto Configuration Server (ACS)

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • GenieACS Landing page
    Landing page //
    2021-07-30
  • HelpDocs Landing page
    Landing page //
    2023-05-07

GenieACS videos

Web portal for basic router config using TR069 and GenieACS

More videos:

  • Review - Can not install GenieACS v1.1.3 on Ubuntu 16 04 5

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GenieACS and HelpDocs)
Network Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Product Deployment
100 100%
0% 0
Customer Service
0 0%
100% 100

User comments

Share your experience with using GenieACS and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GenieACS mentions (0)

We have not tracked any mentions of GenieACS yet. Tracking of GenieACS recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing GenieACS and HelpDocs, you can also consider the following products

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!