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GenHelp VS HelpDocs

Compare GenHelp VS HelpDocs and see what are their differences

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GenHelp logo GenHelp

Help Authoring Tool (HAT)

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • GenHelp Landing page
    Landing page //
    2020-08-26
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to GenHelp and HelpDocs)

GenHelp

HelpDocs

Document Management System
100 100%
Document Management System
0% 0
Customer Support
0 0%
Customer Support
100% 100
Document Management
100 100%
Document Management
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using GenHelp and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GenHelp mentions (0)

We have not tracked any mentions of GenHelp yet. Tracking of GenHelp recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing GenHelp and HelpDocs, you can also consider the following products

MadCap Flare - Documentation for Any Audience, Language or Format

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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