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Genesys VS CallScaler

Compare Genesys VS CallScaler and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

CallScaler logo CallScaler

At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
  • Genesys Landing page
    Landing page //
    2023-09-13
  • CallScaler Landing page
    Landing page //
    2023-05-09

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

CallScaler videos

+ Add

CallScaler Demo

More videos:

  • Review - CallScaler Introduction Video

Category Popularity

0-100% (relative to Genesys and CallScaler)

Genesys

CallScaler

Communication
93 93%
Communication
7% 7
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
82 82%
Call Center Software
18% 18

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and CallScaler

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

CallScaler Reviews

We have no reviews of CallScaler yet.
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What are some alternatives?

When comparing Genesys and CallScaler, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pointel DCCM - DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

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