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Genesys PureConnect VS VoiceBase

Compare Genesys PureConnect VS VoiceBase and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VoiceBase logo VoiceBase

VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • VoiceBase Landing page
    Landing page //
    2023-03-12

Genesys PureConnect videos

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VoiceBase videos

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VoiceBase AI-Powered Voice Analytics

More videos:

  • Review - Introduction To Voicebase
  • Review - Voicebase: analizzare file vocali

Category Popularity

0-100% (relative to Genesys PureConnect and VoiceBase)

Genesys PureConnect

VoiceBase

Communication
100 100%
Communication
0% 0
Transcription
0 0%
Transcription
100% 100
Customer Support
100 100%
Customer Support
0% 0
Speech Recognition And Processing
0 0%
Speech Recognition And Processing
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and VoiceBase, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Deepgram - Search engine for speech

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Yack.net - Recorded and transcribed calls for team collaboration

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

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