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VoiceBase VS Genesys Cloud

Compare VoiceBase VS Genesys Cloud and see what are their differences

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VoiceBase logo VoiceBase

VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • VoiceBase Landing page
    Landing page //
    2023-03-12
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

VoiceBase videos

+ Add

VoiceBase AI-Powered Voice Analytics

More videos:

  • Review - Introduction To Voicebase
  • Review - Voicebase: analizzare file vocali

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to VoiceBase and Genesys Cloud)

VoiceBase

Genesys Cloud

Transcription
100 100%
Transcription
0% 0
Communication
0 0%
Communication
100% 100
Speech Recognition And Processing
100 100%
Speech Recognition And Processing
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing VoiceBase and Genesys Cloud, you can also consider the following products

Deepgram - Search engine for speech

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Yack.net - Recorded and transcribed calls for team collaboration

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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