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Genesys PureConnect VS ShoreTel

Compare Genesys PureConnect VS ShoreTel and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ShoreTel logo ShoreTel

Cloud phone system & contact center software & services
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • ShoreTel Landing page
    Landing page //
    2021-12-02

Genesys PureConnect videos

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ShoreTel videos

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ShoreTel Phone Training with ATI

More videos:

  • Review - ShoreTel Connect Client Overview
  • Review - ShoreTel Mitel: IP480/IP485 - Unboxing and Setup of the latest voip phones for Mitel MiVoice Connect

Category Popularity

0-100% (relative to Genesys PureConnect and ShoreTel)

Genesys PureConnect

ShoreTel

Communication
76 76%
Communication
24% 24
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and ShoreTel, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Amp Telecom - Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p…

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