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Genesys PureConnect VS 8x8 X Series

Compare Genesys PureConnect VS 8x8 X Series and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 X Series logo 8x8 X Series

X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • 8x8 X Series Landing page
    Landing page //
    2023-10-09

Genesys PureConnect videos

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8x8 X Series videos

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8x8 X Series Review: Easy to use, useful tool.

Category Popularity

0-100% (relative to Genesys PureConnect and 8x8 X Series)

Genesys PureConnect

8x8 X Series

Communication
72 72%
Communication
28% 28
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

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What are some alternatives?

When comparing Genesys PureConnect and 8x8 X Series, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Broadvoice - Cloud PBX solution for SMBs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Genesys Engage - Contact Center Operations

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