Software Alternatives & Reviews

Genesys PureConnect VS Mitel

Compare Genesys PureConnect VS Mitel and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Mitel logo Mitel

Business Communications and Collaboration
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Mitel Landing page
    Landing page //
    2019-04-20

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Mitel videos

KAPPA BANDA MITEL 1 SLIDES REVIEW/LOOKBOOK

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  • Review - KAPPA MITEL SLIDE REVIEW😍🔥
  • Review - KAPPA BANDA MITEL 1 SLIDES REVIEW/UNBOXING!🔥

Category Popularity

0-100% (relative to Genesys PureConnect and Mitel)
Communication
80 80%
20% 20
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
78 78%
22% 22

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Mitel

Genesys PureConnect Reviews

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Mitel Reviews

Top 10 VoIP providers in 2022
Mitel is a powerful unified communications solution for companies of all sizes. Mitel is an excellent choice for all enterprises due to the numerous ways the product can be installed. The solution is available in the cloud as well as on-premises. Mitel offers a wide range of telephony, collaboration, mobility administration, and contact center capabilities and tools, making...
Source: voip.review
Best Call Center Software: The Complete List (2020 Update)
Mitel provides an enterprise-grade, omnichannel customer experience management platform through MiContact Center. Customers can interact with your business using their preferred device and media.
Top successful VoIP business phone system providers in the market
Mitel is a good solution for businesses that have large call center services. Because they offer the traditional phone system equipment for the in-person customer service staff, that equipment is feature-rich and provides options for the customers to call back, webchat integration and universal queuing. Apart from that, Mitel works well with many other third-party apps. They...
Source: talkroute.com

What are some alternatives?

When comparing Genesys PureConnect and Mitel, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.