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Genesys PureConnect VS MiCloud Connect

Compare Genesys PureConnect VS MiCloud Connect and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MiCloud Connect logo MiCloud Connect

Secure and flexible cloud phone services and unified communications.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • MiCloud Connect Landing page
    Landing page //
    2019-10-12

Genesys PureConnect videos

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MiCloud Connect videos

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Why MiCloud Connect?

More videos:

  • Review - Mitel 6910 IP Phone on MiCloud Connect: Overview
  • Review - Mitel 6920 IP Phone on MiCloud Connect: Overview

Category Popularity

0-100% (relative to Genesys PureConnect and MiCloud Connect)

Genesys PureConnect

MiCloud Connect

Communication
75 75%
Communication
25% 25
Enterprise Communication
65 65%
Enterprise Communication
35% 35
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and MiCloud Connect, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

3CX - Hosted PBX with CRM integration and mobile apps

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