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Genesys PureConnect VS inContact

Compare Genesys PureConnect VS inContact and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • inContact Landing page
    Landing page //
    2022-10-01

Category Popularity

0-100% (relative to Genesys PureConnect and inContact)

Genesys PureConnect

inContact

Communication
88 88%
Communication
12% 12
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
90 90%
Enterprise Communication
10% 10

User comments

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What are some alternatives?

When comparing Genesys PureConnect and inContact, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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