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Genesys PureConnect VS CallTools

Compare Genesys PureConnect VS CallTools and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTools logo CallTools

All-in-one predictive dialer & inbound call center solution
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • CallTools Landing page
    Landing page //
    2023-09-16

Genesys PureConnect videos

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CallTools videos

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Calltools campaign in less then 5 minutes | Wholesale Real Estate Cold Calling

Category Popularity

0-100% (relative to Genesys PureConnect and CallTools)

Genesys PureConnect

CallTools

Communication
94 94%
Communication
6% 6
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and CallTools

Genesys PureConnect Reviews

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CallTools Reviews

Best Call Center Software: The Complete List (2020 Update)
Calltools helps you boost your team’s productivity by providing access to their high speed predictive dialer. Not to mention, this technology integrates with several other product and client management systems like Salesforce, Infusionsoft, Zoho, HubSpot, and more.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys PureConnect and CallTools, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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