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CallTools VS Genesys Cloud

Compare CallTools VS Genesys Cloud and see what are their differences

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CallTools logo CallTools

All-in-one predictive dialer & inbound call center solution

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CallTools Landing page
    Landing page //
    2023-09-16
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CallTools videos

+ Add

Calltools campaign in less then 5 minutes | Wholesale Real Estate Cold Calling

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CallTools and Genesys Cloud)

CallTools

Genesys Cloud

Communication
6 6%
Communication
94% 94
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallTools and Genesys Cloud

CallTools Reviews

Best Call Center Software: The Complete List (2020 Update)
Calltools helps you boost your team’s productivity by providing access to their high speed predictive dialer. Not to mention, this technology integrates with several other product and client management systems like Salesforce, Infusionsoft, Zoho, HubSpot, and more.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing CallTools and Genesys Cloud, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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