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Genesys PureConnect VS Call Center Designer

Compare Genesys PureConnect VS Call Center Designer and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Call Center Designer Landing page
    Landing page //
    2022-12-22

Category Popularity

0-100% (relative to Genesys PureConnect and Call Center Designer)

Genesys PureConnect

Call Center Designer

Communication
95 95%
Communication
5% 5
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
97 97%
Enterprise Communication
3% 3

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Call Center Designer, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

InVision WFM - InVision WFM offers workforce management solutions for contact centers.

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