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Genesys PureConnect VS WorkFusion

Compare Genesys PureConnect VS WorkFusion and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

WorkFusion logo WorkFusion

WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • WorkFusion Landing page
    Landing page //
    2023-07-10

Genesys PureConnect videos

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WorkFusion videos

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Lesson 8 Workfusion OCR Read data from PDF or Images using Optical character recognition

Category Popularity

0-100% (relative to Genesys PureConnect and WorkFusion)

Genesys PureConnect

WorkFusion

Communication
88 88%
Communication
12% 12
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
97 97%
Enterprise Communication
3% 3

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What are some alternatives?

When comparing Genesys PureConnect and WorkFusion, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Holy-Dis Planexa - Spécialiste en Workforce Management, Holy-Dis vous aide à planifier et optimiser vos Ressources Humaines en éditant et en déployant les outils nécessaires.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MobiWork MWS - Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

InVision WFM - InVision WFM offers workforce management solutions for contact centers.

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