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Call Center Designer VS NICE inContact

Compare Call Center Designer VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Call Center Designer Landing page
    Landing page //
    2022-12-22
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Call Center Designer videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Call Center Designer and NICE inContact)

Call Center Designer

NICE inContact

Project Management
100 100%
Project Management
0% 0
Communication
4 4%
Communication
96% 96
Enterprise Communication
3 3%
Enterprise Communication
97% 97
Task Management
100 100%
Task Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Call Center Designer and NICE inContact

Call Center Designer Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Call Center Designer and NICE inContact, you can also consider the following products

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

InVision WFM - InVision WFM offers workforce management solutions for contact centers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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