Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Primary Intelligence - Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.