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Genesys PureConnect VS AgentTime

Compare Genesys PureConnect VS AgentTime and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • AgentTime Landing page
    Landing page //
    2021-12-24

Category Popularity

0-100% (relative to Genesys PureConnect and AgentTime)

Genesys PureConnect

AgentTime

Communication
100 100%
Communication
0% 0
Customer Support
82 82%
Customer Support
18% 18
CRM
0 0%
CRM
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and AgentTime, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

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