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askSpoke VS Genesys Cloud

Compare askSpoke VS Genesys Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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askSpoke logo askSpoke

Spoke gives the support teams in your organization a single place to manage employee requests.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • askSpoke Landing page
    Landing page //
    2021-12-24
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

askSpoke videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to askSpoke and Genesys Cloud)

askSpoke

Genesys Cloud

Customer Support
16 16%
Customer Support
84% 84
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

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What are some alternatives?

When comparing askSpoke and Genesys Cloud, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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