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Genesys PureCloud VS Planhat

Compare Genesys PureCloud VS Planhat and see what are their differences

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Contents:
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  2. » Videos
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  4. » Alternatives

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Genesys PureCloud videos

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Genesys PureCloud User Training

Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Genesys PureCloud and Planhat)

Genesys PureCloud

Planhat

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
Communication
100 100%
Communication
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

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What are some alternatives?

When comparing Genesys PureCloud and Planhat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Totango - Totango is a Customer Success Software Platform

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Gainsight - Customer Success for the New Enterprise

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