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Genesys Cloud VS Ozonetel

Compare Genesys Cloud VS Ozonetel and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ozonetel logo Ozonetel

Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ozonetel Landing page
    Landing page //
    2023-09-21

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ozonetel videos

+ Add

Bathukamma Ozonetel Celebrations 2017

Category Popularity

0-100% (relative to Genesys Cloud and Ozonetel)

Genesys Cloud

Ozonetel

Communication
88 88%
Communication
12% 12
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
66 66%
Call Center Software
34% 34
Enterprise Communication
87 87%
Enterprise Communication
13% 13

User comments

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What are some alternatives?

When comparing Genesys Cloud and Ozonetel, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Qualyon - Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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