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Ozonetel VS NICE inContact

Compare Ozonetel VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Ozonetel logo Ozonetel

Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Ozonetel Landing page
    Landing page //
    2023-09-21
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Ozonetel videos

+ Add

Bathukamma Ozonetel Celebrations 2017

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Ozonetel and NICE inContact)

Ozonetel

NICE inContact

Communication
11 11%
Communication
89% 89
Call Center Software
29 29%
Call Center Software
71% 71
Enterprise Communication
12 12%
Enterprise Communication
88% 88
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ozonetel and NICE inContact

Ozonetel Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Ozonetel and NICE inContact, you can also consider the following products

Qualyon - Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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