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Genesys Cloud VS Qualyon

Compare Genesys Cloud VS Qualyon and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Qualyon logo Qualyon

Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Qualyon Landing page
    Landing page //
    2023-09-21

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think

Genesys Cloud features and specs

No features have been listed yet.

Qualyon features and specs

  • Inbound Call Center Solutions: Available 24*7 and can significantly reduce wait time for customer and cost optimization
  • Outbound Call Center Solutions: 1000's of marketing calls and lead qualification calls can be done in 5 min

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Qualyon videos

No Qualyon videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys Cloud and Qualyon)

Genesys Cloud

Qualyon

Communication
95 95%
Communication
5% 5
Call Center Software
67 67%
Call Center Software
33% 33
Customer Support
100 100%
Customer Support
0% 0
Voicebot
0 0%
Voicebot
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Qualyon

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Qualyon Reviews

  1. Voice bot

    Conversational voice bit is just amazing as a bit can do most of human work..amazing..kudoos to NLU Technology

    🏁 Competitors: Alexa
  2. Voicebot

    Fantastic voicebot assistant

What are some alternatives?

When comparing Genesys Cloud and Qualyon, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ozonetel - Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vert-Age Dialer - Vert-Age Dialer provides High-Quality call center software solution.Handle any call volume productively with cloud-based call center and draw in with your clients.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Floatbot - Generative AI powered Conversational AI platform

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