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Genesys Cloud VS Ameyo

Compare Genesys Cloud VS Ameyo and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo logo Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ameyo Landing page
    Landing page //
    2023-08-22

Ameyo is scalable and flexible complete omnichannel contact center suite with various deployment models such as on-premise, cloud or hybrid. It allows the user to easily design their business workflows according to their business requirements. Additionally, with powerful integrations for all major third-party systems and CRMs along with highly intelligent dialer functionality, it is the preferred choice for all major business with sustained growth as their goal.

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ameyo videos

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Ameyo Contact Center Features

Category Popularity

0-100% (relative to Genesys Cloud and Ameyo)

Genesys Cloud

Ameyo

Communication
70 70%
Communication
30% 30
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
42 42%
Call Center Software
58% 58
Enterprise Communication
73 73%
Enterprise Communication
27% 27

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What are some alternatives?

When comparing Genesys Cloud and Ameyo, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Engage - Contact Center Operations

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