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freepbx VS NICE inContact

Compare freepbx VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

freepbx logo freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • freepbx Landing page
    Landing page //
    2023-09-30
  • NICE inContact Landing page
    Landing page //
    2023-10-04

freepbx videos

+ Add

FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper

More videos:

  • Review - [part 07] Choosing a VoIP PBX for business phone system: why FreePBX?
  • Review - Review: Using Zoiper with FreePBX & OpenVPN on Android

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to freepbx and NICE inContact)

freepbx

NICE inContact

Communication
32 32%
Communication
68% 68
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
39 39%
Enterprise Communication
61% 61
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare freepbx and NICE inContact

freepbx Reviews

We have no reviews of freepbx yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing freepbx and NICE inContact, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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