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Genesys Cloud VS Contivio

Compare Genesys Cloud VS Contivio and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Contivio logo Contivio

Contivio is a contact center software solution.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Contivio Landing page
    Landing page //
    2022-11-03

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Contivio videos

+ Add

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

Category Popularity

0-100% (relative to Genesys Cloud and Contivio)

Genesys Cloud

Contivio

Communication
96 96%
Communication
4% 4
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Call Center Software
84 84%
Call Center Software
16% 16
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Contivio

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and Contivio, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ConnectAndSell - Delivering live conversations with inbound leads, on demand.

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