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Contivio VS NICE inContact

Compare Contivio VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Contivio logo Contivio

Contivio is a contact center software solution.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Contivio Landing page
    Landing page //
    2022-11-03
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Contivio videos

+ Add

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Contivio and NICE inContact)

Contivio

NICE inContact

Communication
4 4%
Communication
96% 96
Call Center Software
12 12%
Call Center Software
88% 88
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Contivio and NICE inContact

Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Contivio and NICE inContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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