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Genesys Cloud VS HoduCC

Compare Genesys Cloud VS HoduCC and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HoduCC logo HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • HoduCC Landing page
    Landing page //
    2022-11-07

Introducing a multichannel customer support software to improve your customers journey with quicker problem solving technology. Build stronger relationships with customers by helping them reach you via their preferred channels with our easy-to-use and cost-effective contact center software.

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

HoduCC videos

No HoduCC videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and HoduCC)

Genesys Cloud

HoduCC

Communication
85 85%
Communication
15% 15
Enterprise Communication
85 85%
Enterprise Communication
15% 15
Call Center Software
63 63%
Call Center Software
37% 37
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and HoduCC

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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HoduCC Reviews

Best Call Center Software: The Complete List (2020 Update)
HoduCC is a FreeSWITCH based call center product, which offers contact center software solutions suited to all the call centers. As a VoIP call center software provider, HoduSoft FreeSWITCH based call center product provides intelligent, quick and secure contact center solutions. HoduCC is designed to ensure user loyalty is built and customer expectations are exceeded.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys Cloud and HoduCC, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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