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Gainsight VS Genesys PureCloud

Compare Gainsight VS Genesys PureCloud and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gainsight logo Gainsight

Customer Success for the New Enterprise

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25

Gainsight videos

+ Add

Gainsight Product Overview

Genesys PureCloud videos

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Genesys PureCloud User Training

Category Popularity

0-100% (relative to Gainsight and Genesys PureCloud)

Gainsight

Genesys PureCloud

Customer Success
100 100%
Customer Success
0% 0
Customer Support
0 0%
Customer Support
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Genesys PureCloud

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Genesys PureCloud Reviews

We have no reviews of Genesys PureCloud yet.
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What are some alternatives?

When comparing Gainsight and Genesys PureCloud, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Planhat - Customer success has changed. Meet the modern Customer Platform!

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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