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Asterisk - An open source telephony switching and private branch exchange service for Linux.
NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale