Frill
Canny
Upvoty
Nolt
Hotjar
UserVoice
Usersnap
FeedBear
Vitally
Gainsight
AppFollow
Totango
Square Dashboard
Woopra
Planhat
ChartMogul
Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
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We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.
I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.
One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers
Vitally might be a bit more popular than Frill. We know about 2 links to it since March 2021 and only 2 links to Frill. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 11 months ago
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: 12 months ago
Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 11 months ago
- vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Gainsight - Customer Success for the New Enterprise
Upvoty - User feedback in 1 simple overview 🔥
AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
Nolt - A fast & beautiful way to collect user feedback
Totango - Totango is a Customer Success Software Platform
