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We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.
I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.
One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers
MagicBell might be a bit more popular than Frill. We know about 2 links to it since March 2021 and only 2 links to Frill. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 11 months ago
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: about 1 year ago
For MagicBell, our procfile looks as follows:. - Source: dev.to / about 2 years ago
Unless you and your team are experienced in building notification systems, inbox and logic around this, I would highly recommend outsourcing, or going with a notification API solution like: magicbell.com The reason being, notifications play a big role in user experience and engagement, and if you don't think through the best ways to do this, it could negatively affect your product. I've worked with MagicBell... Source: about 2 years ago
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