Software Alternatives, Accelerators & Startups

Freshservice VS When I Work

Compare Freshservice VS When I Work and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • When I Work Landing page
    Landing page //
    2021-07-30

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

When I Work videos

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

Category Popularity

0-100% (relative to Freshservice and When I Work)
Project Management
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Time Tracking
0 0%
100% 100

User comments

Share your experience with using Freshservice and When I Work. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and When I Work

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

Social recommendations and mentions

Based on our record, When I Work should be more popular than Freshservice. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 1 year ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: almost 2 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: over 2 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: almost 3 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: almost 3 years ago
View more

What are some alternatives?

When comparing Freshservice and When I Work, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

Redmine - Flexible project management web application

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Basecamp - A simple and elegant project management system.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.