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Freshservice VS WebEx

Compare Freshservice VS WebEx and see what are their differences

Assembly
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website

WebEx logo WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • WebEx Landing page
    Landing page //
    2023-10-05

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

WebEx videos

+ Add

Introducing the New Cisco Webex Meetings Desktop App and UI

More videos:

  • Review - Experience the New Cisco Webex Meetings
  • Tutorial - How To Use Cisco's Webex

Category Popularity

0-100% (relative to Freshservice and WebEx)

Freshservice

WebEx

Project Management
100 100%
Project Management
0% 0
Communication
0 0%
Communication
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100

User comments

Share your experience with using Freshservice and WebEx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and WebEx

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

WebEx Reviews

6 Webex Alternatives You Can Switch to in 2022
Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...
Source: www.stork.ai
15 Best Instant Messaging Apps for Business
Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.
Source: clariti.app
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Webex pricing plan starts from Cisco WebEx Premium 8, for $24 per user per month. Premium 25 is for $39 per user per month. Premium 100 prices at $69 per user per month.
Source: www.guidingtech.com
13 Best Teamviewer Alternatives You Must Try
The WebEx of Cisco is more than simply for conducting meetings. This tool lets you connect with people based on the desktop or mobile applications on systems. Supported by Windows, Mac OS X, Linux and Mobile Apps, the WebEx is an excellent match for your needs if you’re searching for a premium business solution or only for a desktop with an additional piece of interaction to...
Source: twitgoo.com
Best alternatives to Skype 2019: paid and free
WebEx offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects.
Source: www.techradar.com

Social recommendations and mentions

Based on our record, WebEx should be more popular than Freshservice. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

WebEx mentions (6)

  • webex.com
    Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: about 1 year ago
  • The Web ex App notification are way too loud
    Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 1 year ago
  • Cisco SX20 telepresence - use as teams client or webcam?
    Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: almost 2 years ago
  • Did Amazon customer service send me a spyware link?
    Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: almost 2 years ago
  • Webex on Iphone initial install does not ask if you want to allow access to contacts.
    I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Freshservice and WebEx, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Basecamp - A simple and elegant project management system.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Redmine - Flexible project management web application

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

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