Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
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Based on our record, Crisp Chat should be more popular than Freshservice. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: 12 months ago
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago
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