Software Alternatives, Accelerators & Startups

Freshservice VS Better Uptime

Compare Freshservice VS Better Uptime and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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Better Uptime logo Better Uptime

We call you when your website goes down
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Better Uptime Landing page
    Landing page //
    2020-12-18

Better Uptime is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever. Get a beautiful branded status page on your domain and keep your users informed. Made to fit into your workflow with over 100+ integrations.

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Better Uptime videos

Welcome to Better Uptime

Category Popularity

0-100% (relative to Freshservice and Better Uptime)
Project Management
100 100%
0% 0
Monitoring Tools
48 48%
52% 52
Website Monitoring
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

Share your experience with using Freshservice and Better Uptime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Better Uptime

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Better Uptime Reviews

  1. Amazing Pingdom alternative!

    User friendly uptime monitoring tool with loads of easy to set up integrations. Definitely recommend!

    👍 Pros:    Easy to use|Slack and teams notification|Reliable
  2. Great website monitoring service

    I like Better Uptime because it's very reliable and quickly responds to any downtime on my site.


Best API Monitoring and Observability Tools in 2023
Better Uptime offers an API monitoring solution as a part of its complex Uptime Monitoring and Incident management solution. It isn’t specialized to API monitoring and so may not be the best for every user or team size.
Source: apitoolkit.io

Social recommendations and mentions

Based on our record, Better Uptime should be more popular than Freshservice. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Better Uptime mentions (5)

  • Uptime Monitoring
    I use https://betteruptime.com/ for all of my websites with various checks. You can do keyword checks, status error codes and get push notifications + phone calls if it is down for x number of time. Source: over 1 year ago
  • Is there any way to get SMS notifications when Internet at our office goes off?
    For what you are needing, I would try BetterUptime. Source: over 2 years ago
  • Plex Server Availability Status Page
    I am using https://betteruptime.com/ if it matters. Source: over 2 years ago
  • AI devops squad to the rescue: How to use voice AI to make your site reliability engineering more efficient
    // external functions are called from your Dasha conversation in the body of main.dsl file // external functions can be used for calculations, data storage, in this case, to // call external services with HTTPS requests. You can call an external function from DSL // in your node.js file and have it do literally anything you can do with Node.js. // External function. Acknowledge an incident in... - Source: dev.to / over 2 years ago
  • A Tour of Website Monitoring Tools
    Better Uptime, one of the newer alternatives, combines incident management and monitoring in one tool. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Freshservice and Better Uptime, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

UptimeRobot - Free Website Uptime Monitoring

Basecamp - A simple and elegant project management system.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Redmine - Flexible project management web application

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring