FreshBooks
Xero
QuickBooks
Zoho Books
QuickBooks Online
Sage Intacct
FreeAgent
Sage 50cloud
osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
FreshBooks osTicketBased on our record, osTicket seems to be a lot more popular than FreshBooks. While we know about 38 links to osTicket, we've tracked only 3 mentions of FreshBooks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Do you want to tie contractor's logged time to specific clients and projects? I was using a PHP application installed on my own server for years and the developer seems to have all but abandoned it so I've been looking for alternatives. I'm currently testing out Freshbooks and after about a month using it, here are my observations:. Source: over 1 year ago
Take a look at dubsado.com and freshbooks.com for ideas. Source: over 1 year ago
Maybe try freshbooks.com, been using them with a company we do business with and hasn't let me down. Also looks like they have time tracking software. Source: almost 3 years ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 11 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
Xero - Xero is online accounting for your small business.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zoho Books - Smart Accounting for Growing Business
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
