Software Alternatives & Reviews

freepbx VS Genesys Cloud

Compare freepbx VS Genesys Cloud and see what are their differences

freepbx logo freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • freepbx Landing page
    Landing page //
    2023-09-30
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

freepbx videos

FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper

More videos:

  • Review - [part 07] Choosing a VoIP PBX for business phone system: why FreePBX?
  • Review - Review: Using Zoiper with FreePBX & OpenVPN on Android

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to freepbx and Genesys Cloud)
Communication
34 34%
66% 66
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100
Enterprise Communication
42 42%
58% 58

User comments

Share your experience with using freepbx and Genesys Cloud. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing freepbx and Genesys Cloud, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.