Software Alternatives & Reviews

Fonvirtual VS NICE inContact

Compare Fonvirtual VS NICE inContact and see what are their differences

Fonvirtual logo Fonvirtual

Virtual PBX, international virtual phone numbers and Call Center software, with WebRTC extensions and agents. The new VoIP phone system. No term contracts.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Fonvirtual Landing page
    Landing page //
    2019-07-19

Fonvirtual is a company focused on advanced telecommunications services adapted for business needs. Thanks to the different services offered by Fonvirtual, businesses can now improve their professional image, enhance their online sales, make transactions over the phone, optimize customer service, and globalize their company presence. All with the best prices.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Fonvirtual videos

Call Center Software - Fonvirtual

More videos:

  • Review - Virtual Phone Number - Fonvirtual

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Fonvirtual and NICE inContact)
Call Center Software
21 21%
79% 79
Communication
2 2%
98% 98
Cloud Contact Center
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fonvirtual and NICE inContact

Fonvirtual Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Fonvirtual and NICE inContact, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallHippo - Easy to use Phone System with World-Class Support

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.