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NICE inContact VS 8x8 Cloud Contact Center

Compare NICE inContact VS 8x8 Cloud Contact Center and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

8x8 Cloud Contact Center videos

No 8x8 Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and 8x8 Cloud Contact Center)

NICE inContact

8x8 Cloud Contact Center

Communication
68 68%
Communication
32% 32
Enterprise Communication
71 71%
Enterprise Communication
29% 29
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and 8x8 Cloud Contact Center

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

8x8 Cloud Contact Center Reviews

We have no reviews of 8x8 Cloud Contact Center yet.
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What are some alternatives?

When comparing NICE inContact and 8x8 Cloud Contact Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Engage - Contact Center Operations

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