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Feedefy VS UseResponse

Compare Feedefy VS UseResponse and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
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Feedefy logo Feedefy

The smartest and easiest way to collect user feedback for your product. Up and running in 30 mins, highly effective, and super beautiful!

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Feedefy Homepage
    Homepage //
    2024-03-15
  • Feedefy Dashboard
    Dashboard //
    2024-03-15

Feedefy is the easiest and smartest way to collect user feedback. You can install a straightforward feedback widget with a simple copy/paste code. You can collect bug reports (with auto screenshots), feature requests, or general feedback. You can also set up feature voting boards, a roadmap, and a Changelog.

  • UseResponse Landing page
    Landing page //
    2023-10-10

Feedefy

Website
feedefy.com
Pricing URL
Official Feedefy Pricing
$ Details
paid Free Trial $9.0 / Monthly
Platforms
Web Slack Intercom MacOS Google Chrome Safari Firefox Zapier GitHub
Release Date
2023 December
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Feedefy videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Feedefy and UseResponse)

Feedefy

UseResponse

Customer Feedback
14 14%
Customer Feedback
86% 86
Feedback
27 27%
Feedback
73% 73
Help Desk
0 0%
Help Desk
100% 100
SaaS
100 100%
SaaS
0% 0

Questions and Answers

As answered by people managing Feedefy and UseResponse.

What makes your product unique?

Feedefy's answer

It's the easiest but most advanced all-in-one feedback tool for users to collect feature requests and bug reports.

Why should a person choose your product over its competitors?

Feedefy's answer

The best pricing for the most beautiful and fastest feedback tool you've ever seen.

How would you describe your primary audience?

Feedefy's answer

Feedefy is a perfect fit for every SaaS product.

What's the story behind your product?

Feedefy's answer

The team behind Feedefy was frustrated with other feedback tools lacking quality or fair pricing.

Which are the primary technologies used for building your product?

Feedefy's answer

We're working with all the latest code such as React.

Who are some of the biggest customers of your product?

Feedefy's answer

We're working with brands like Supermetrics, Veed.io, and DirectAdmin.

User comments

Share your experience with using Feedefy and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedefy and UseResponse

Feedefy Reviews

  1. Simple & straightforward feedback tool

    We love working with feedefy because of its simplicity. Our users submit feedback through the great UX designed feedback widget and we can work on that feedback in our advanced dashboard with the product team.

    🏁 Competitors: Feedback Fish, Feedback Farm
    👍 Pros:    Ux|Ui is very attractive|Super simple|Straightforward|Nice dashboard|Embeddable feedback widget|Feature rich
    👎 Cons:    Mobile app
  2. Our users love it and our product team as well

    We switched from another tool to Feedefy 2 months ago and it's really the easiest tool I worked with for our SaaS product. Our users love the simplicity, and our product team loves the UI in the backend.

    👍 Pros:    Ui is very attractive|Nice dashboard|Easy user interface|User-friendly
    👎 Cons:    No mobile app atm

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Feedefy and UseResponse, you can also consider the following products

Feedback Fish - Collect feedback & make your customers happy.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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