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Feedbucket VS Usersnap

Compare Feedbucket VS Usersnap and see what are their differences

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Feedbucket logo Feedbucket

Collect website feedback using screenshots and screen recordings, and send them in one click to your favorite project management system through our 2 ways integrations.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Feedbucket Landing page
    Landing page //
    2023-09-25

Feedbucket is a website feedback tool for web agencies, streamlining client communication when building new websites. It allows you to easily share screenshots, annotations, or screen recordings through multiple integrations with popular project management tools (Github, Jira, Asana, etc.).

Feedbucket avoids long email chains and endless review processes, saving hours in communication and explanation. Clients don’t have to install anything on their end, they can just start annotating, recording feedback, and showing their ideas live on the website. The best part is all this material is sent straight as a ticket or task to your favorite project management app in one click, allowing 2-ways communication, along with essential information like the user’s operating system, browser, screen size, etc.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Feedbucket

Website
feedbucket.app
Pricing URL
Official Feedbucket Pricing
$ Details
paid Free Trial $33.0 / Monthly (Unlimited projects and feedback, all the integrations)
Platforms
-
Release Date
2022 January
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Feedbucket features and specs

  • Submit annotated screenshots directly from the website: Yes
  • Draw on screen: Yes
  • Automatically join technical information like browser, OS, device...: Yes
  • Show and tell with video feedback: Yes
  • Collaborate together, invite users: Yes
  • Deep, 2-way integration with multiple tools (Asana, Github, Trello, Monday, Jira, etc.): Yes

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Feedbucket videos

+ Add

Product tour

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Feedbucket and Usersnap)

Feedbucket

Usersnap

SaaS
100 100%
SaaS
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Freelancers
100 100%
Freelancers
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

Questions and Answers

As answered by people managing Feedbucket and Usersnap.

Why should a person choose your product over its competitors?

Feedbucket's answer

Feedbucket is the most simple to install and use, it doesn't require any installation from the users who will test your website, and yet has the most complete list of features among comparable tools.

What makes your product unique?

Feedbucket's answer

  • No need for any installation on the user side, they can just use Feedbucket sidebar, their own camera and microphone to record video, etc.
  • Multiple 2-way integrations with all the major project management tools for developers, allowing to keep and organize all your feedback in one place
  • Automatically join technical information to your feedback (device, browser, screen size, etc.)

How would you describe your primary audience?

Feedbucket's answer

We are independent developers, and we have built Feedbucket primarily for small developer agencies who need to organize their client Feedback in the most efficient way.

What's the story behind your product?

Feedbucket's answer

As developers, we were frustrated by some of the shortcomings of the most popular feedback apps, so we simply decided to make our own with all the features and simplicity we were wishing for.

Who are some of the biggest customers of your product?

Feedbucket's answer

Some of our clients are Digital Church, Sunbird, Digital Dominance, Visit Group, Think it First, etc.

User comments

Share your experience with using Feedbucket and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedbucket and Usersnap

Feedbucket Reviews

We have no reviews of Feedbucket yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Feedbucket. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedbucket mentions (1)

  • I'm going to roast your business' website, SEO, marketing, or copy (Episode 3!). Drop your link below and let's go.
    This sounds fun. Please roast my copy (I’m from Sweden so I need help) and my business persona. Who is my product for? https://feedbucket.app. Source: over 2 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Feedbucket and Usersnap, you can also consider the following products

Disprz - AI-powered enterprise learning & skilling suite | Empowering your workforce to build right-skills | Aligning skilling & learning programs with business outcomes

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Marker.io - Visual feedback and bug reporting tool for websites

Compass Workflow - Give your team a clear path to success. Compass is a web-based platform teams use to streamline their workflows and business processes.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Disk Notifier - No downtime with dead simple disk space monitoring

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