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featureOS VS UserVoice

Compare featureOS VS UserVoice and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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featureOS logo featureOS

A new hub for all your customer feedback & analysis.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Not present
  • UserVoice Landing page
    Landing page //
    2023-10-14

featureOS features and specs

  • User-Friendly Interface
    FeatureOS offers a clean and intuitive user interface that makes it easy for users to navigate through its functionalities without a steep learning curve.
  • Customizability
    The platform provides extensive customization options, allowing users to tailor features to their specific needs and workflows, enhancing productivity and user satisfaction.
  • Integration Capabilities
    FeatureOS supports integration with a wide range of third-party applications, which allows for seamless data exchange and enhanced functionality within existing tech ecosystems.
  • Scalability
    The platform is designed to grow with your business, offering scalable solutions that can accommodate increasing feature demands as your organization expands.

Possible disadvantages of featureOS

  • Pricing Structure
    Depending on the feature set and number of users, FeatureOS can be relatively expensive, which might not be suitable for small businesses or startups with limited budgets.
  • Learning Curve for Complex Features
    While the basic interface is user-friendly, some of the more advanced features require a degree of technical proficiency, potentially necessitating additional training for users.
  • Limited Offline Functionality
    FeatureOS relies heavily on internet connectivity, which may be a drawback for users who require constant access to their feature set while offline or in areas with unreliable internet.
  • Customer Support Response Time
    Some users have reported slower-than-expected response times from customer support, which can be a hindrance when trying to quickly resolve critical issues.

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

featureOS videos

No featureOS videos yet. You could help us improve this page by suggesting one.

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UserVoice videos

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UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to featureOS and UserVoice)

featureOS

UserVoice

Feedback
13 13%
Feedback
87% 87
Customer Feedback
8 8%
Customer Feedback
92% 92
User Feedback
9 9%
User Feedback
91% 91
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare featureOS and UserVoice

featureOS Reviews

10 Best Canny Alternatives and Competitors in 2025
FeatureOS, rebranded from HelloNext, is a tool that lets you collect and analyze customer feedback at scale. Instead of gathering insights from feature voting only, this tool lets you analyze customer engagement with several approaches. 📊
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
FeatureOS serves as the best feedback management tool with the simplest pricing. It lets you use their free trial pack for 14 days and also gives you a 7- days extension of the trial pack. The basic subscription plan for FeatureOS starts from $29/month. Comparing the other feedback management tools, FeatureOS provides you with more exciting features in its basic plan itself.
Source: featureos.app
17 Best Canny Alternatives in 2024
FeatureOS is a platform for product managers that lets you create a new product roadmap in just a few minutes and it's completely free! You can use it to create separate roadmaps for each of your products or projects or have everything in one place if that works better for you.
Source: supahub.com

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

featureOS mentions (0)

We have not tracked any mentions of featureOS yet. Tracking of featureOS recommendations started around Jul 2024.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 2 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 3 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 3 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 3 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 3 years ago
View more

What are some alternatives?

When comparing featureOS and UserVoice, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Nolt.io - A fast & beautiful way to collect user feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KoalaFeedback - Capture user feedback, prioritize features with votes, and share progress via public roadmaps. Build products your customers love with KoalaFeedback.

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