Software Alternatives, Accelerators & Startups

Facebook Messenger VS Blitzz

Compare Facebook Messenger VS Blitzz and see what are their differences

Facebook Messenger logo Facebook Messenger

Facebook Messenger is a faster way to message.

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • Facebook Messenger Landing page
    Landing page //
    2023-07-21
  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

Blitzz

Website
blitzz.co
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January

Facebook Messenger features and specs

No features have been listed yet.

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Facebook Messenger videos

The Messenger Review

More videos:

  • Review - Facebook Messenger App Decluttered
  • Review - Facebook Messenger Update 2019
  • Review - The Messenger | The Completionist
  • Review - The Messenger - Easy Allies Review
  • Review - Facebook Messenger App Review
  • Tutorial - How to Use Facebook Messenger - Beginner's Tutorial
  • Tutorial - How To Use Facebook Messenger! (Complete Beginners Guide)

Blitzz videos

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to Facebook Messenger and Blitzz)
Communication
97 97%
3% 3
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
Augmented Reality
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Facebook Messenger and Blitzz

Facebook Messenger Reviews

10 Best Telegram Alternatives in 2024
Messenger was developed by Meta which is a messaging app and one of the best Telegram alternatives. Messenger is not just only used to send messages but also it is used to send or receive photos, videos, stickers, and files. Messenger allows people to react to other users’ messages and also to interact with bots. People through messenger can use multiple accounts for...
The 7 best apps you can use as a WhatsApp alternative
Facebook Messenger is an incredibly popular messaging app thanks to its connection to Facebook, and it's available for free for both iPhone and Android (plus you can use it in a browser). It includes all the basics, such as voice, video, and text messaging, as well as stickers and GIFs, if you are interested in that sort of thing. If you're concerned about privacy and...
The Best Alternatives To Zoom For Remote Meetings
Both WhatsApp and Facebook Messenger support group voice/video calls, but since these are tailored more for basic calls over mobile or the web, you won’t find enterprise-level conferencing features here. If all you need to do is hold a quick check-in with a few colleagues, both apps will work well.
9 best FaceTime alternatives for Android phones
Perhaps the most readily available FaceTime alternative is a service that you're probably already signed up to use. If you're one of the millions of users signed up to Facebook, then you can turn to its free Facebook Messenger app to make one-on-one or group audio and video calls. You can also send your contacts voice messages as well as share other audio, video and photos...
10 Best Skype Alternatives For Making Free Calls Online
Facebook isn’t saying quits to its own Facebook Messenger and in some ways, this app is better than WhatsApp and a far better Alternative to Skype. For one thing, you only need to sign in using your Facebook account but you can use your phone number to sync contacts for easy integration.
Source: twitgoo.com

Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

Social recommendations and mentions

Based on our record, Facebook Messenger seems to be more popular. It has been mentiond 52 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Facebook Messenger mentions (52)

  • Did messenger get rid of the ignore or restrict button?
    I can't see it anymore in messenger.com and it also disappeared in my ios app. I don't see ignore and I also don't see restrict. Source: 9 months ago
  • Facebook Messenger now limits WebP file attachments
    It's occuring on the web application (https://messenger.com/ and https://facebook.com/). - Source: Hacker News / 9 months ago
  • Firefox dont want to render certain website full screen
    Only messenger.com has this issue..How can I fix it? Source: 10 months ago
  • Is there an app/extension/Shortcut that automatically moves downloaded files to specific folders based on the website I downloaded them from?
    I want something to automatically move images I download from messenger.com into my "Facebook Messenger" folder, folders from drive.google.com into my "Google Drive" folder, etc. Currently, I just manually move all the files/folders from the "Downloads" folder to their respective folders in Pictures, Documents, etc. Source: about 1 year ago
  • Google Chrome freezes when entered new URL from fb messenger
    Has anyone got any problems where the whole app freezes when you have entered a new url from messenger.com?? Source: about 1 year ago
View more

Blitzz mentions (0)

We have not tracked any mentions of Blitzz yet. Tracking of Blitzz recommendations started around Mar 2021.

What are some alternatives?

When comparing Facebook Messenger and Blitzz, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

TechSee - Intelligent visual customer support solution

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .